Woman holding "Thank You" cards, smiling, with wristbands, and "The Bread Factory" in the background.

The Bread Factory Bread Awards

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At The Bread Factory, we believe success isn’t just something you achieve—it’s something you share. That’s why we host The Bread Awards—a biannual celebration of the incredible people behind our craft.

Our Values

We care about a job well done

We believe a job well done starts with doing things properly, not taking shortcuts. From how we work to how we serve our customers, quality always comes first.

We focus on giving our customers a consistently great experience through clear

communication, proactive service, and taking accountability when things do not go to plan.

That commitment runs through everything we do, from how we support our teams to how we deliver for our customers, every day.

We care about baking

Baking sits at the heart of everything we do.

Every loaf, pastry and cake is made with pride, skill, and attention to detail. For the past 30 years, we have helped set the standards of baking in the UK. This is because we take responsibility for every product we make, combining skill, craft, and innovation.

We respect traditional techniques while innovating, always striving for the best in flavour, nutrition, and sustainability. Our approach is guided by care and purpose - from sourcing ingredients better to baking as late as possible for maximum freshness and delivering products for our customers on time.

We care about each other

The Bread Factory wouldn’t exist without the teams, customers, and communities around us. We show respect and support to everyone we work and partner with. We listen, keep our promises, and act with integrity in all we do.

Helping each other without being asked is part of how we work. Small acts of kindness, courtesy, and taking initiative make our teams stronger and ensure everyone feels valued.

We care about the community

We are proud to support the communities around us, from our local neighbourhoods to the charity partners we work with. We show our care through everyday actions, building relationships, supporting others, and leaving a positive in our bakeries and beyond.

Logo with hands holding the Earth, surrounded by "Care About Nature" text.

As bakers, we recognise our responsibility to the land that feeds us. We believe better baking starts with better ingredients. That is why we work closely with farmers, millers, and suppliers who share our commitment to improving how food is grown and made, and to building a better food system.

Through careful sourcing, close supplier relationships, and reducing waste wherever possible, we work to leave a positive impact beyond our bakeries.

Specialist craft bakery

serving top chefs for

over 30 years